FAQ’s
Order
To order any product, you have to choose among the various products and click on them. Once clicked, it will redirect you to the single product page, which will display all the relevant details about the product. After choosing the size(not all product will have it), you have to select the quantity of the product and then click on, “add to cart”.
Yes, It is. But, by selecting COD as your payment option, it will cost you an extra ₹50.
it’s because this facility is unavailable for your postal code. Try using Debit card or credit card.
Shipping & Cancellation
We partner with the best courier companies globally and will choose the one that is most efficient with your PIN code.
Products will be shipped to your address on the same day or next, depending upon the order time.
It takes 2-3 working days for a shipment to reach metro cities in India.
Up to 7 working days to any non-metro locations in India.
We give FREE shipping for all the orders above Rs. 450 in India. A shipping charge of Rs. 50 is payable only on the orders below Rs. 450.
To Place an order, a minimum order should be of Rs.250.
Orders that have not been shipped can be cancelled by logging into your Wildmerch account, clicking ‘Orders’ and then ‘Cancel Order’.
If you want to edit your order, we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.
If you want to edit your order, we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.
Return & Refund
We do our level best to make sure you are satisfied with our product and services. But, if for some unforeseen reason you wish to return your order, you may do so within 15 days of delivery and get a full refund.
- All products purchased from wildmerch.in are eligible for exchange.
- All returns must be in unused condition with all original tags and packaging intact.
the customer needs to ship it back to the below address:
Room No 6, Devki Niwas,
Opposite Syndicate Bank, Vichumbe.
New Panvel , Navi Mumbai -210206
Kindly reach out to us via phone, chat or email and we will take this forward. Once confirmed by the Customer Experience Team, the refund will be provided into your bank account.
COD refunds can take up to 10 days after providing your bank details.
COD refunds can take up to 10 days after providing your bank details.